Payment Policy

Last Updated: October 14, 2026

This Payment Policy explains the payment methods, payment processing procedures, order confirmation, refunds, and related terms applicable to purchases made through ggssa.shop.

The online store is operated by Falster IoT ApS.

Please review this Payment Policy before completing your purchase.

1. Accepted Payment Methods

The payment methods available for an order are displayed during checkout.

Available payment methods may vary depending on the customer's delivery country, order value, product, currency, delivery method, and available payment services.

Only payment methods displayed during checkout are available for the relevant order.

We do not guarantee that every payment method will be available for every customer, destination, or order.

Customers should review the available payment options and final order amount before completing their purchase.

2. Payment at Checkout

Customers can review the payment methods available for their order during checkout.

Depending on the selected payment method, payment may be completed during checkout or collected at a later stage, such as upon delivery.

Payment instructions, where applicable, will be provided through the relevant checkout or order process.

Customers should follow the instructions associated with their selected payment method.

We do not require customers to use a payment method that is not offered during checkout.

3. Cash on Delivery (COD)

Where Cash on Delivery (COD) is displayed as an available payment method during checkout, customers may select it for their order.

With Cash on Delivery, payment is made when the parcel is delivered.

The available method of payment at delivery may depend on the destination and delivery provider.

Cash on Delivery availability may vary depending on the destination country, postal code, order value, product, or delivery arrangements.

If Cash on Delivery is not displayed during checkout, it is not available for that particular order.

Customers should review the applicable payment instructions before confirming their purchase.

4. Online Payment Methods

Where online payment methods are available during checkout, customers may select one of the displayed options.

Depending on the selected payment method, customers may be required to complete additional authentication, authorization, or security verification.

Online payments may be processed by independent payment service providers.

These providers may apply their own terms, privacy policies, and security procedures.

If a particular online payment method is not displayed during checkout, it is not available for the relevant order.

We do not guarantee the availability of any particular online payment provider.

5. Payment Security

We take reasonable measures designed to provide a secure shopping and payment environment.

Customers should complete payments only through the payment methods and instructions provided during the official checkout or order process.

For your security:

  • Never send online banking passwords by email.

  • Never provide payment account login credentials to customer support.

  • Do not send complete payment card information by email.

  • Review the payment method and final order amount before confirming your purchase.

  • Contact our customer support team if you notice suspicious activity relating to an order.

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

6. Payment Authorization and Order Acceptance

Submitting an order does not necessarily mean that payment or order acceptance has been finalized.

Depending on the payment method, an order may require payment authorization, verification, or confirmation.

We may reasonably delay, decline, or cancel an order where:

  • Payment authorization fails.

  • Payment cannot be verified.

  • The transaction appears unauthorized.

  • Fraudulent activity is reasonably suspected.

  • Order information is materially inconsistent.

  • Delivery information cannot reasonably be verified.

  • Processing the transaction would violate applicable law.

If an order is cancelled after payment has already been collected, an appropriate refund will be arranged in accordance with our Return and Refund Policy and applicable law.

7. Order Confirmation

After successfully placing an order, customers will normally receive an order confirmation using the contact information provided during checkout.

The confirmation may include:

  • Order number.

  • Products ordered.

  • Product quantities.

  • Total order amount.

  • Selected payment method.

  • Delivery information.

  • Other relevant order details.

Customers should review their order confirmation carefully.

If any information is incorrect, please contact our customer support team promptly.

Email: support@ggssa.shop

8. Prices and Currency

Product prices are displayed through our online store.

The applicable currency and final amount payable will be displayed during checkout before the order is submitted.

Prices may vary depending on the active market, currency, applicable taxes, or other legally relevant factors.

Customers should review the final order total before confirming their purchase.

Any applicable currency conversion charges imposed independently by a bank or payment provider are subject to the relevant provider's terms.

9. Taxes

Applicable taxes will be handled and disclosed in accordance with relevant tax laws and consumer protection requirements.

Tax treatment may depend on:

  • Delivery destination.

  • Applicable VAT rules.

  • Customer status.

  • Product type.

  • Other legal requirements.

Where prices are displayed as including applicable taxes, the corresponding tax treatment will be reflected in the purchase information as required by law.

Nothing in this section limits mandatory tax disclosure obligations.

10. Shipping Charges

We offer free standard shipping for orders to destinations supported by our online store.

For eligible orders, the standard shipping charge is 0.00 in the applicable checkout currency.

Shipping availability is determined by the delivery options available during checkout.

Customers should enter their delivery address to confirm whether delivery is available to their destination.

Please review our Shipping and Delivery Policy for additional information about delivery arrangements and estimated delivery times.

11. Failed or Declined Payments

Where an online payment method is used, a payment may fail or be declined for reasons including:

  • Insufficient funds.

  • Account restrictions.

  • Incorrect payment information.

  • Security verification requirements.

  • Fraud-prevention controls.

  • Payment provider restrictions.

  • Temporary technical problems.

If a payment fails, customers should review the information provided during checkout or by the relevant payment provider.

Where available, customers may select another payment method displayed during checkout.

We cannot override payment decisions made independently by banks or payment service providers.

12. Duplicate Payments

If you believe that you have been charged more than once for the same order, please contact our customer support team.

Please provide:

  • Your full name.

  • Order number.

  • Email address used for the order.

  • Payment date.

  • Amount charged.

  • Relevant transaction information.

Do not send passwords or confidential payment credentials.

We will review the available transaction records and provide appropriate assistance.

13. Refunds

Refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

Where possible, refunds will normally be made using the original payment method unless the customer expressly agrees otherwise or applicable law requires a different arrangement.

The appropriate refund method may depend on how the original payment was collected.

Online Payment Refunds

Where an order was paid through an online payment method, an approved refund will normally be processed through the original transaction or another legally appropriate arrangement.

The time required for funds to appear may depend on the relevant payment provider or financial institution.

Cash on Delivery Refunds

For Cash on Delivery purchases, the original payment is collected when the parcel is delivered.

Because COD payments may not be processed through an online payment transaction, an alternative refund arrangement may be necessary.

Where appropriate, our customer support team will contact the customer to arrange a suitable refund method.

This may include a bank transfer or another legally appropriate method agreed with the customer.

Customers will not be charged a separate refund processing fee by us.

14. Refund Processing Times

Refund processing times depend on the type of return and the applicable consumer rights.

For eligible voluntary returns under our 30-day return policy, approved refunds are normally processed within 10 business days after approval.

Where an applicable statutory withdrawal right is exercised, refunds will be processed within the legally required period.

For eligible EU statutory withdrawals, reimbursement will generally be made without undue delay and within 14 days after notification of withdrawal, subject to the legally permitted conditions concerning receipt of returned goods or evidence of their return.

Banks and payment providers may require additional time before the refunded amount becomes available.

Please review our Return and Refund Policy for complete refund conditions.

15. Fraud Prevention

We may perform reasonable checks designed to prevent:

  • Unauthorized purchases.

  • Identity misuse.

  • Payment fraud.

  • False Cash on Delivery orders.

  • Account abuse.

  • Incorrect delivery information.

  • Other suspicious transactions.

Where reasonably necessary, we may contact customers to verify order details.

Orders may be temporarily held, declined, or cancelled where there are reasonable grounds to suspect fraud or unlawful activity.

These measures will be applied in accordance with applicable law and mandatory consumer rights.

16. Payment Information and Privacy

Personal information relating to payments and transactions is processed according to our Privacy Policy.

Depending on the payment method selected, relevant information may be shared with parties reasonably necessary to complete or secure the transaction.

These may include:

  • Shopify.

  • Payment service providers.

  • Banks or financial institutions.

  • Shipping and delivery providers.

  • Cash on Delivery service providers.

  • Fraud-prevention providers.

  • Technical service providers.

We process payment-related information for legitimate purposes, including:

  • Processing orders and payments.

  • Managing transactions.

  • Preventing fraud.

  • Arranging delivery.

  • Processing refunds.

  • Resolving payment disputes.

  • Complying with applicable legal obligations.

17. Payment Safety Tips

For safer online shopping, customers should:

  • Complete purchases through the official store checkout.

  • Use only payment methods displayed during checkout.

  • Review order details before confirming a purchase.

  • Never send passwords by email.

  • Never provide account login credentials to customer support.

  • Keep order confirmation and payment records.

  • Contact us if suspicious activity is detected.

We will never request customers' online banking passwords or payment account passwords by email or telephone.

18. Payment Disputes

If you believe there is an error relating to a payment, order amount, or refund, please contact our customer support team.

Please provide:

  • Order number.

  • Full name.

  • Email address.

  • Payment date, where applicable.

  • Transaction amount.

  • Description of the issue.

We will review the available information and provide assistance in accordance with applicable law.

Nothing in this section limits any statutory consumer rights or legally available remedies.

19. Consumer Rights

Nothing in this Payment Policy excludes, restricts, or reduces any mandatory consumer right under applicable Danish, European Union, or European Economic Area consumer protection laws.

Customers may have statutory rights relating to:

  • Order cancellation.

  • Withdrawal from distance contracts.

  • Returns and refunds.

  • Defective or non-conforming goods.

  • Incorrect charges.

  • Other consumer protection matters.

Where mandatory law provides greater protection than this policy, the applicable legal requirements will prevail.

20. Changes to This Payment Policy

We may update this Payment Policy to reflect changes in available payment methods, payment providers, delivery arrangements, business operations, or applicable legal requirements.

The latest version will be published on this page.

Changes will not retroactively remove mandatory consumer rights or rights already acquired under an applicable purchase contract.

21. Company and Contact Information

For questions concerning payments, available payment methods, Cash on Delivery, online payments, failed transactions, refunds, or an existing order, please contact:

Falster IoT ApS

Company Registration Number (CVR): 44106485

Managing Director: Dennis Dalgaard Gottlieb

Registered Address:
C/O Dennis Gottlieb
Østrigsvej 42
4800 Nykøbing F
Denmark

Email: support@ggssa.shop
Telephone: +45 24 22 42 90
Website: https://ggssa.shop/

When contacting us about an existing order, please include your order number and the email address used when placing the order.