Last Updated: October 14, 2026
At ggssa.shop, we aim to provide customers with clear information about shipping availability, delivery times, and order processing.
This Shipping and Delivery Policy explains how orders are processed and delivered.
1. Shipping Destinations
We provide shipping to destinations supported by our online store.
The availability of shipping to a particular country or region is determined by the delivery options available during checkout.
Customers can enter their delivery address at checkout to confirm whether shipping is available to their destination.
If a destination is not supported at checkout, we are unable to accept an order for delivery to that location.
2. Shipping Costs
We offer free shipping on orders placed through our online store to supported delivery destinations.
There is no standard shipping charge for eligible orders.
The shipping cost will be displayed as free or 0.00 in the applicable currency during checkout.
Any applicable taxes, import duties, or other legally required charges, if relevant, will be handled or disclosed in accordance with applicable law.
3. Order Processing Time
Orders are normally processed within 1–2 business days after they are successfully placed and confirmed.
Business days generally exclude weekends and applicable public holidays.
Processing time refers to the time required to prepare an order for shipment and does not include transportation time.
If an order cannot be processed within the expected period, we will make reasonable efforts to inform the customer.
4. Estimated Delivery Time
After an order has been dispatched, the estimated transportation time is normally 5–7 business days.
The estimated total delivery time, including order processing and transportation, is therefore normally 6–9 business days.
Delivery estimates may be affected by the destination, carrier operations, public holidays, customs procedures where applicable, or other circumstances beyond our reasonable control.
Delivery times are estimates rather than guaranteed arrival dates.
Any mandatory consumer rights relating to delivery remain unaffected.
5. Shipping Method
Orders are delivered using shipping services available for the customer's destination.
The shipping provider and delivery arrangements may vary depending on the destination and order requirements.
Where shipment tracking is available, relevant tracking information may be provided to the customer.
Customers may contact our support team for assistance with shipment-related questions.
6. Cash on Delivery (COD)
Our online store offers Cash on Delivery (COD) for eligible orders.
Where COD is available for the customer's order and destination, the customer pays the order amount when the goods are delivered.
Customers should review the payment options and final payable amount displayed during checkout.
Payment must be completed in accordance with the delivery and payment instructions applicable to the order.
7. Order Confirmation
After an order has been successfully placed, the customer will receive an order confirmation through the contact method provided during checkout.
The confirmation contains relevant order information.
Customers should review their order details and contact us promptly if any information requires correction.
8. Delivery Address
Customers are responsible for providing accurate and complete delivery information, including the recipient's name, street address, postal code, city, country, and contact details where required.
Incorrect or incomplete delivery information may result in delays or unsuccessful delivery attempts.
If a customer identifies an address error after placing an order, they should contact our support team as soon as possible.
Address changes may not be possible after an order has been dispatched.
9. Delivery Delays
Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur.
Possible reasons include carrier disruptions, public holidays, adverse weather, customs procedures where applicable, or incorrect delivery information.
If a delivery is delayed, customers may contact us for assistance.
Any remedies relating to delayed or failed delivery will be handled in accordance with applicable consumer protection laws.
10. Unsuccessful Delivery
If a delivery attempt is unsuccessful, the carrier may arrange another delivery attempt or provide further instructions, depending on the available delivery service.
Customers should follow any legitimate instructions provided by the carrier.
If an order cannot be delivered, customers may contact our support team for assistance.
Any applicable refund or order resolution will be handled in accordance with the circumstances and applicable law.
11. Damaged, Incorrect, or Missing Items
If an order arrives damaged, contains an incorrect item, or is missing an item, customers should contact us as soon as reasonably possible.
Please provide the order number, a description of the issue, and relevant photographs where available.
We will review the issue and provide an appropriate resolution in accordance with applicable consumer protection laws.
This may include replacement, repair, refund, or another legally required remedy, depending on the circumstances.
12. Customs, Taxes, and Import Duties
For international deliveries, customs procedures, import duties, or taxes may apply depending on the destination and the nature of the shipment.
Where additional charges are legally applicable, their treatment will depend on the relevant delivery arrangements and applicable law.
We will not represent that a destination is free of customs charges or import taxes unless this is supported by the actual shipping arrangement.
Customers may contact us before placing an order if they require clarification about international delivery charges.
13. Returns and Refunds
Customers who wish to return an item or request a refund should refer to our Return and Refund Policy.
Return procedures, applicable return shipping costs, and refund handling are explained in that policy.
Please contact our customer support team before sending a return so that the appropriate return instructions can be provided.
14. Customer Support
For questions about shipping availability, delivery times, order status, or delivery-related issues, please contact:
Falster IoT ApS
Company Registration Number (CVR): 44106485
Registered Address:
C/O Dennis Gottlieb
Østrigsvej 42
4800 Nykøbing F
Denmark
Email: support@ggssa.shop
Telephone: +45 24 22 42 90
Website: https://ggssa.shop/
15. Changes to This Policy
We may update this Shipping and Delivery Policy to reflect changes in our shipping operations, available destinations, delivery arrangements, or applicable legal requirements.
The latest version will be published on this page.
Changes will not remove mandatory consumer rights applicable to orders already placed.