Privacy Policy

Last Updated: October 14, 2026

This Privacy Policy explains how Falster IoT ApS ("we", "us", "our", or the "Company") collects, uses, stores, shares, and protects personal information when you visit ggssa.shop, place an order, use a customer account, contact customer service, request a return or refund, or otherwise interact with our services.

Our online store operates using Shopify's e-commerce platform.

Please read this Privacy Policy carefully to understand how we handle personal information.

1. Company Information

The company responsible for operating the online store and processing personal information is:

Company Name: Falster IoT ApS
CVR Number: 44106485
Managing Director: Dennis Dalgaard Gottlieb

Registered Address:
C/O Dennis Gottlieb
Østrigsvej 42
4800 Nykøbing F
Denmark

Email: support@ggssa.shop
Telephone: +45 24 22 42 90
Website: https://ggssa.shop/

For applicable data protection purposes, Falster IoT ApS acts as the data controller for personal information processed in connection with our online store, except where another service provider acts independently as a controller.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

  • Visit or browse our online store.

  • Create or manage a customer account, where available.

  • Add products to your shopping cart.

  • Place or manage an order.

  • Provide billing or shipping information.

  • Make a payment using an available payment method.

  • Contact customer support.

  • Request a return, exchange, or refund.

  • Subscribe to marketing communications.

  • Participate in promotions or surveys.

  • Submit a product review or other content.

  • Otherwise interact with our online store.

Our website, products, checkout functions, customer accounts, customer support, and related activities are collectively referred to as the "Services."

3. Personal Information We Collect

The personal information we collect depends on how you interact with our Services.

3.1 Identity and Contact Information

We may collect:

  • Full name.

  • Billing address.

  • Shipping address.

  • Postal code.

  • City.

  • Country.

  • Email address.

  • Telephone number.

  • Other contact information voluntarily provided.

3.2 Customer Account Information

Where customer accounts are available, we may process:

  • Account name.

  • Email address.

  • Login or authentication information.

  • Saved addresses.

  • Account preferences.

  • Communication preferences.

  • Order history.

Authentication information may be processed through Shopify or other authorized authentication services.

3.3 Order and Transaction Information

When you place or manage an order, we may collect:

  • Products ordered.

  • Products viewed or added to the shopping cart.

  • Order number.

  • Product quantities.

  • Selected product variations.

  • Purchase price.

  • Order status.

  • Delivery status.

  • Return information.

  • Exchange information.

  • Refund information.

  • Payment status.

  • Communications relating to the transaction.

3.4 Payment Information

Depending on the payment method available and selected during checkout, payment-related information may include:

  • Selected payment method.

  • Payment status.

  • Billing information.

  • Transaction amount.

  • Transaction identifiers.

  • Payment confirmation information.

  • Information necessary to arrange payment collection or refunds.

Payment methods are determined by the options available during checkout.

Where applicable, payment information may be processed directly by Shopify, financial institutions, payment service providers, or delivery providers involved in payment collection.

We do not require customers to send passwords or complete confidential payment credentials by email.

3.5 Customer Support Information

When you contact us regarding an order, return, refund, or other matter, we may collect:

  • Your name.

  • Email address.

  • Telephone number.

  • Order number.

  • Product information.

  • Photographs.

  • Videos.

  • Return or refund reasons.

  • Complaint details.

  • Messages sent to us.

  • Records of our responses.

3.6 Technical and Usage Information

Certain information may be collected automatically when you use our online store, including:

  • IP address.

  • Browser type and language.

  • Device type.

  • Operating system.

  • Device identifiers.

  • Pages viewed.

  • Date and time of access.

  • Referring website.

  • Session information.

  • Website navigation information.

  • Cookie identifiers.

  • Approximate location derived from IP address.

  • Website performance and error information.

3.7 Marketing and Preference Information

Where applicable, we may collect:

  • Product interests.

  • Marketing preferences.

  • Advertising interactions.

  • Previously viewed products.

  • Previously purchased products.

  • Survey responses.

  • Promotional campaign participation.

3.8 Information You Submit

Information voluntarily submitted may include:

  • Product reviews.

  • Comments.

  • Photographs or videos.

  • Product enquiries.

  • Return requests.

  • Complaint information.

  • Other customer-generated content.

4. How We Collect Personal Information

We may collect personal information through several sources.

Information You Provide Directly

You may provide information when you:

  • Place an order.

  • Create an account.

  • Complete a website form.

  • Enter billing or delivery information.

  • Contact customer service.

  • Request a return or refund.

  • Submit a review.

  • Subscribe to marketing communications.

  • Otherwise communicate with us.

Information Collected Automatically

Certain information may be collected through technologies such as:

  • Cookies.

  • Pixels.

  • Tags.

  • Server logs.

  • Local storage.

  • Analytics technologies.

  • Similar technologies.

Information Received From Service Providers

Where applicable, we may receive information from service providers involved in:

  • E-commerce platform operations.

  • Payment processing.

  • Shipping and logistics.

  • Order fulfilment.

  • Website hosting.

  • Cloud services.

  • Fraud prevention.

  • Analytics and advertising.

  • Customer support.

5. How We Use Personal Information

We may use personal information to:

  • Operate and maintain our online store.

  • Create and manage customer accounts.

  • Receive and process orders.

  • Verify customer information where necessary.

  • Process or arrange payments.

  • Arrange order fulfilment and delivery.

  • Provide tracking information where available.

  • Communicate about orders.

  • Respond to customer enquiries.

  • Provide customer support.

  • Process returns, exchanges, and refunds.

  • Manage complaints.

  • Prevent fraudulent or unauthorized transactions.

  • Protect customer accounts and website security.

  • Maintain transaction and accounting records.

  • Improve our products and Services.

  • Understand website usage.

  • Improve website functionality.

  • Personalize the shopping experience where permitted.

  • Send necessary service communications.

  • Send marketing communications where legally permitted.

  • Measure advertising and marketing performance where permitted.

  • Comply with tax, accounting, and other legal obligations.

  • Establish, exercise, or defend legal claims.

6. Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, we rely on an appropriate legal basis depending on the purpose and circumstances.

Performance of a Contract

We may process personal information where necessary to:

  • Accept and process an order.

  • Receive or verify payment.

  • Arrange delivery.

  • Provide customer service.

  • Process returns or refunds.

  • Fulfil contractual obligations.

Compliance With Legal Obligations

We may process information where necessary to comply with:

  • Tax requirements.

  • Accounting requirements.

  • Consumer protection laws.

  • Applicable fraud-prevention obligations.

  • Court orders.

  • Regulatory requirements.

  • Other applicable legal obligations.

Legitimate Interests

Where permitted by law, we may process information for legitimate interests, including:

  • Preventing fraud.

  • Securing our online store.

  • Improving the Services.

  • Evaluating business performance.

  • Responding to customers.

  • Maintaining appropriate records.

  • Protecting legal rights.

Where required, we assess whether our legitimate interests are overridden by the rights and freedoms of the individuals concerned.

Consent

Where consent is required, we may request consent before:

  • Sending certain marketing communications.

  • Activating non-essential cookies.

  • Using personal information for certain optional purposes.

  • Processing information where consent is the appropriate legal basis.

You may withdraw consent at any time.

Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

7. How We Share Personal Information

We may share personal information where reasonably necessary to operate our Services, fulfil orders, or comply with applicable law.

Recipients may include:

  • Shopify.

  • Payment service providers where applicable.

  • Banks and financial institutions where applicable.

  • Courier and delivery companies.

  • Logistics providers.

  • Warehousing and fulfilment providers.

  • Cloud and hosting providers.

  • Customer support providers.

  • Email service providers.

  • Analytics providers.

  • Marketing and advertising providers.

  • Fraud-prevention and security providers.

  • Accountants, lawyers, auditors, and professional advisers.

  • Government authorities, courts, regulators, and law enforcement agencies where legally required.

Information may also be disclosed where necessary to:

  • Complete a transaction.

  • Arrange delivery.

  • Investigate suspected fraud.

  • Protect legal rights.

  • Comply with applicable law.

  • Facilitate a lawful business restructuring or transfer.

Service providers are required to process personal information in accordance with applicable contractual and legal obligations.

We do not sell customer personal information to third-party advertisers for monetary payment.

8. Shopify

Our online store is powered by Shopify.

Shopify provides the technical e-commerce infrastructure through which customers may:

  • Browse products.

  • Create customer accounts where available.

  • Maintain shopping carts.

  • Place orders.

  • Complete checkout.

  • Use available payment functions.

  • Interact with other store features.

Information submitted through our online store may be transmitted to or processed by Shopify and its authorized service providers.

Shopify may also process certain information independently in accordance with its own privacy documentation and applicable law.

Where Shopify acts independently as a controller, privacy requests relating exclusively to that processing may need to be handled by Shopify.

9. Shipping and Delivery Information

To fulfil and deliver an order, we may share necessary information with delivery and logistics providers.

This information may include:

  • Recipient name.

  • Delivery address.

  • Postal code.

  • Telephone number.

  • Email address.

  • Order reference.

  • Package information.

  • Delivery instructions.

  • Payment collection information where applicable.

Delivery providers may use this information to:

  • Deliver parcels.

  • Confirm delivery details.

  • Arrange delivery.

  • Provide tracking updates.

  • Collect payments where the selected payment arrangement requires it.

  • Resolve unsuccessful delivery attempts.

10. Cookies and Similar Technologies

Our online store and service providers may use cookies and similar technologies.

Cookies may support:

  • Website functionality.

  • Shopping cart sessions.

  • Customer account sessions.

  • Saved preferences.

  • Checkout.

  • Website security.

  • Fraud prevention.

  • Website analytics.

  • Marketing measurement.

  • Advertising where legally permitted.

Essential Cookies

Certain cookies are necessary for functions such as shopping carts, checkout, authentication, and website security.

Analytics Cookies

Analytics technologies may help us understand website usage and improve the performance of our Services.

Marketing and Advertising Cookies

Where legally permitted, cookies or similar technologies may be used to measure advertising campaigns and provide relevant advertising.

Where required by applicable law, non-essential cookies will only be activated after appropriate consent has been obtained.

Customers may manage cookie preferences through available website controls or browser settings.

Disabling certain cookies may affect website functionality.

11. Marketing Communications

Where permitted by applicable law, we may send marketing communications if:

  • You have provided consent where required.

  • The communication is otherwise legally permitted.

  • You have not opted out.

You may stop receiving marketing communications by:

  • Selecting the unsubscribe link in a marketing email.

  • Changing available communication preferences.

  • Contacting support@ggssa.shop.

Necessary service communications relating to orders, payments, delivery, returns, refunds, account administration, or security may continue where legally appropriate.

12. International Data Transfers

Some service providers may process personal information outside Denmark or the European Economic Area.

Where international transfers occur, appropriate safeguards required by applicable data protection law will be applied.

Depending on the circumstances, these may include:

  • An applicable adequacy decision.

  • Approved standard contractual clauses.

  • Appropriate technical and organizational measures.

  • Another lawful transfer mechanism.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may depend on:

  • Customer relationships.

  • Order fulfilment.

  • Delivery requirements.

  • Return and refund periods.

  • Accounting and tax obligations.

  • Fraud prevention.

  • Applicable limitation periods.

  • Dispute resolution.

  • Legal or regulatory obligations.

When personal information is no longer required, it may be securely deleted, anonymized, or restricted from further processing where appropriate.

14. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:

  • Unauthorized access.

  • Accidental loss.

  • Unlawful disclosure.

  • Unauthorized alteration.

  • Destruction.

  • Misuse.

  • Unauthorized processing.

Security measures may include:

  • Restricted access.

  • Account authentication.

  • Secure hosting environments.

  • Encryption where appropriate.

  • Fraud monitoring.

  • Security reviews.

  • Controlled access by authorized service providers.

No internet transmission, website, or electronic storage method can be guaranteed to be completely secure.

15. Your Responsibilities

Customers should take reasonable steps to protect their personal information.

We recommend:

  • Providing accurate information.

  • Keeping account information current.

  • Protecting account passwords.

  • Avoiding sharing login credentials.

  • Notifying us of suspected unauthorized account access.

  • Providing accurate delivery information.

  • Using reasonably secure devices and internet connections.

16. Information Concerning Minors

Our Services are not intended to be used independently by individuals who are not legally able to enter into a purchase contract.

Where required by applicable law, minors should obtain appropriate permission or supervision from a parent or legal guardian before:

  • Using the Services.

  • Creating an account.

  • Placing an order.

  • Providing personal information.

If we become aware that personal information from a minor has been collected unlawfully, we may delete or restrict the information as required.

17. Your Data Protection Rights

Depending on applicable law and the circumstances of processing, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request completion of incomplete information.

  • Request deletion of eligible personal information.

  • Request restriction of processing.

  • Object to certain processing.

  • Object to direct marketing.

  • Request portability of eligible information.

  • Withdraw consent.

  • Submit a complaint to a competent data protection supervisory authority.

These rights may be subject to legal conditions and exceptions.

Certain information may need to be retained to:

  • Complete a transaction.

  • Meet tax or accounting obligations.

  • Prevent fraud.

  • Resolve disputes.

  • Establish, exercise, or defend legal claims.

Right to Object to Direct Marketing

You may object to the processing of your personal information for direct marketing purposes at any time.

After receiving a valid objection, we will stop processing the relevant information for direct marketing as required by applicable law.

18. How to Submit a Privacy Request

To exercise a privacy or data protection right, please contact:

Email: support@ggssa.shop
Telephone: +45 24 22 42 90

To help us process your request, we may ask for:

  • Your full name.

  • Email address associated with your account or order.

  • Order number where relevant.

  • Description of your request.

  • Information reasonably necessary to verify your identity.

We may request additional information where reasonably necessary to prevent unauthorized disclosure.

Requests may be restricted or refused where permitted by applicable law.

We will respond within the period required by applicable data protection law.

19. Complaints

If you have concerns about how we process your personal information, please contact us:

Email: support@ggssa.shop
Telephone: +45 24 22 42 90

You may also have the right to lodge a complaint with a competent data protection supervisory authority.

For matters concerning data processing in Denmark, the relevant authority is generally the Danish Data Protection Agency (Datatilsynet).

Contacting us does not affect your right to submit a complaint to a supervisory authority or pursue another legally available remedy.

20. Third-Party Websites and Services

Our online store may contain links to websites, applications, or services operated by third parties.

Independent third parties may have their own privacy policies and terms.

When you leave our online store or interact directly with an independent service, that provider's privacy practices may apply.

We recommend reviewing the relevant privacy information before submitting personal information to third-party services.

21. Business Transfers

If Falster IoT ApS is involved in a merger, acquisition, reorganization, financing transaction, sale of assets, or other business transfer, personal information may be disclosed or transferred where reasonably necessary and legally permitted.

Any such processing will be subject to applicable data protection requirements.

22. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes to our Services.

  • Changes to Shopify functionality.

  • Changes to payment or logistics providers.

  • Changes to privacy or cookie practices.

  • Changes to applicable laws or regulations.

  • Other legitimate operational requirements.

The latest version will be published on our online store.

Where required by applicable law, we will provide additional notice of material changes.

23. Contact Us

For questions about this Privacy Policy, personal information processing, or data protection rights, please contact:

Falster IoT ApS

CVR Number: 44106485
Managing Director: Dennis Dalgaard Gottlieb

Registered Address:
C/O Dennis Gottlieb
Østrigsvej 42
4800 Nykøbing F
Denmark

Email: support@ggssa.shop
Telephone: +45 24 22 42 90
Website: https://ggssa.shop/